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Sister Collective LLC Terms of Service

Welcome to the Sister Collective! The Sister Collective LLC, is the operator of the www.thesistercollective.com website. These Terms of Service govern your access to and use of our services, products, or Website.

    1. Agreement

      The Sister Collective LLC (“Sister Collective”, “we”, “our ” or “us”) offers this website, including all content and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by and comply with the following terms and conditions (“Terms of Service,” or “Terms”), including those additional terms and conditions and policies incorporated by reference. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content. 

      Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the Terms of this agreement, then you may not access the website or use any services.

      We may update these Terms without notice to you, so it is your responsibility to periodically visit these Terms for updates because you must comply with any such updates. If you do not agree with such updates, you may not use the Service.

      2. Privacy

      Your visit to our site and use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy at www.thesistercollective.com/pages/privacy-policy.

      3. Account and Order Information

      You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

      The Sister Collective website is intended for use by adults only, and is not intended for persons under the age of 18. The Company does not knowingly seek to collect information from children under the age of 13. If such information is discovered, it will be deleted.

      We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. For more detail, please review our Returns Policy.

      4. Use of Information

      The Sister Collective reserves the right, and you authorize the Sister Collective, to use all information provide by you in any manner consistent with our Privacy Policy. By submitting feedback, ideas, ratings, reviews, creative ideas, comments, or suggestions ("Feedback") to the Sister Collective, publicly through its website, through social media, or privately through one of our customer service channels (including but not limited to phone, online forms, email, chat, feedback forums, and blogs), you acknowledge and agree that: (a) your Feedback automatically becomes the property of the Sister Collective without any obligation of Sister Collective to you; (b) your Feedback does not contain confidential or proprietary information of you or any third party, (c) the Sister Collective may use or disclose such Feedback for any purpose, in any way, in any media worldwide; (d) Sister Collective may have something similar to the Feedback already under consideration or in development; and (e) you are not entitled to any compensation or reimbursement of any kind from the Sister Collective.

      You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. The Sister Collective will have no liability related to the content of any such Feedback, whether or not arising under the laws of copyright, libel, privacy, or otherwise. The Company reserves the right to remove any or all Feedback that includes any material the Sister Collective deems inappropriate.

      5. Proprietary Rights

      Certain trademarks, trade names, service marks and logos used or displayed on this Website are registered and unregistered trademarks, trade names and service marks of the Company or its affiliates. Other trademarks, trade names and service marks used or displayed on this Website are the registered and unregistered trademarks, trade names and service marks of their respective owners. All right, title and interest to the Content available via the Service (which includes the Content, the Service’s look and feel, the designs, service marks, trademarks and trade names displayed on the Service) are the property of the Sister Collective LLC, its affiliates, licensors or users, and are protected by copyrights, patents, trademarks or other proprietary rights and laws. You may not use, copy, modify, create a derivative work from, reverse engineer, sell, assign, sublicense or otherwise transfer any right, of any part of the Service without the prior written consent of the respective owner.

      6. Website Use

      The Sister Collective grants you a limited, revocable, nonexclusive, world-wide, non-exclusive license to use this Website solely for you own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the Website, reverse engineer or break into the Website, or use materials, products or services in violation of any law. This license to you will automatically terminate if you violate these Terms.

      7. Your Conduct

      In addition to other prohibitions as set forth in the Terms of Service, you agree to not use the Service to:

      (a) intentionally or unintentionally violate any applicable local, state, national or international law;

      (b) engage in any unsolicited or unauthorized advertising, spamming, phishing, or any other form of solicitation;

      (c) collect or track the personal information of others;

      (d) infringe upon or violate our intellectual property rights or the intellectual property rights of others;

      (e) engage in any obscene or immoral purpose;

      (f) submit false or misleading information;

      (g) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

      (h) upload, post, or make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, libelous, or hateful;

      (i) transmit or make available any material that contains software viruses or any other type of malicious code designed to affect the functionality or operation of any computer software, hardware or related equipment;

      (j) interfere with or disrupt the Service or servers or networks connected to the Service;

      (k) access the website through any automated means (including the use of bots, scripts or web crawlers); or

      (l) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

      8. Disclaimer of Warranties

      YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND USER GENERATED CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU IS ON AN "AS IS," AND "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. THE SISTER COLLECTIVE AND ITS AFFILIATES, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

      The Sister Collective and its affiliates, members, officers, directors, employees, agents, contractors, suppliers, service providers and licensors do not represent or warrant that the Service will be error-free, uninterrupted, timely, secure, or free from viruses or other harmful components, or otherwise meet your requirements.

      Under no circumstances will the Sister Collective be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

      9. Limitation of Liability

      YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE SISTER COLLECTIVE AND ITS AFFILIATES, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUE, LOSS OF GOODWILL, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY OTHER DAMAGES OR LOSSES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

      You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

      10. Indemnification

      You agree to indemnify, defend and hold harmless Sister Collective and our parent, subsidiaries, affiliates, members, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of the Service, your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

      11. Modifications to Service

      Prices for our products are subject to change without notice. We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice at any time. You agree that the Sister Collective shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

      12. Termination

      The Sister Collective may terminate your account and access to the Service at any time, without notice, for any reason, including but not limited to, your breach or violation of any term or provision of these Terms, a request by you to delete your account, or discontinuance or material modification to the Service. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

      13. Third-Party Links

      Certain content, products and services available via our Service may include materials from third parties. Third-party links on our website may direct you to third-party websites that are not affiliated with us. We do not endorse and are not responsible or liable, directly or indirectly, for any damage or loss caused by your use of or reliance on any such content, products, or services available on our through any such website or resource.

      14. Governing Law

      The Terms and the relationship between you and the Sister Collective or its affiliates shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and the Sister Collective agree to submit to the personal and exclusive jurisdiction of the courts located within the county of San Mateo, California.

      15. General

      These Terms constitute the entire agreement and understanding between you and the Sister Collective, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and the Sister Collective (including, but not limited to, any prior versions of the Terms of Service). In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. The section titles in these Terms are for convenience only and have no legal or contractual effect. The failure of Sister Collective to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision.

      16. Modifications to Terms of Service

      You can review the most current version of the Terms of Service at any time at this page. We may, in our sole and absolute discretion, modify these Terms from time to time. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the Service constitutes your agreement to abide by the Terms as changed. If you object to any such changes, your sole recourse will be to stop using the Service.

      17. Additional Assistance

      If you need additional information regarding the foregoing Terms or if you have any questions or comments, or to report a violation of these Terms, please contact us at support@thesistercollective.com.

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